CHC20212: Certificate II in Active Volunteering 

This qualification covers people working in a volunteer capacity and builds on the foundation skills required by all volunteers, to deliver competency outcomes including:

• Undertaking administrative tasks that involve basic operational knowledge, accessing and recording information and making choices between a limited range of options relevant to the job.
• Acquiring strategies that will assist them as volunteers to communicate more effectively with clients and be able to apply known solutions to a limited range of predictable problems.
• Engaging in safe work practices, and applying basic operational knowledge in a moderate range of areas relevant to the job
• Developing a defined range of skills that will assist them as volunteers to work effectively with colleagues (paid and volunteer) and take limited responsibility for their work output and learning.

Five Core Units

CHC ADMIN201D: Undertake basic administrative duties
CHC COM201C: Communicate with people accessing the services of the organisation
CHC ORG202C: Work with others
CHC VOL201B: Be an effective volunteer
HLT WHS200A: Participate in WHS processes

Four Elective Units

Volunteering Qld recommends that electives be chosen from the full list of units.

Alternatively, electives may through negotiation be selected from:

• Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages.
• Where appropriate, to address workplace requirements, up to 2 units of competency packaged at the level of this qualification or higher in other relevant Training Packages accredited courses where the details of those courses are available on the TGA or other public listing.

Entry Requirements

There are no formal academic requirements for potential candidates to enter this course. The course is applicable to individuals who are seeking to develop skills and knowledge or undertake professional development within their role as a volunteer.

Prior to the commencement of studies, candidates with disabilities should identify themselves to the trainer/assessor as they will in all likelihood be entitled to negotiate "reasonable adjustment" of the assessment process.

Completion Requirements

Candidates are required to demonstrate their competency by providing the necessary evidence by way of a mix of self-assessment checklists supported by Third Party references, written assessment, a portfolio of documents, practical activities and/or such other evidence as may be negotiated between the assessor and the candidate.

For the purpose of providing sufficient evidence of competency, candidates may be required to undertake volunteer work in a workplace engaging in not-for-profit or all-volunteer-group activities.

Fees

Details of fees are available upon request to the Training team via This e-mail address is being protected from spambots. You need JavaScript enabled to view it.  or use our training expression of interest form.