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Back Home Training Menu Nationally recognised qualifications Certificate III in Active Volunteering

CHC30612: Certificate III in Active Volunteering

This qualification covers people working in a volunteer capacity and delivers competency outcomes including:

  • Relevant theoretical knowledge related to working with clients and co-workers from culturally diverse backgrounds and to work within a legal and ethical framework.
  • Ability to apply a range of well developed skills when communicating with clients and co-workers, engaging in safe work practices, and working effectively as part of a work group in the organisation/program.
  • Ability to apply known solutions to a variety of predicable problems when working with clients and co-workers, engaging in safe work practices.
  • Ability to perform processes that require a range of well developed skills where some discretion and judgement is required when working with clients and co-workers.
  • Ability to interpret available information using discretion and judgement when working with clients, delivering a service and also when working as part of the work group within the organisation/program.
  • Ability to take responsibility for their own learning and work outputs when working as part of a work group within the organisation.
  • Ability to take limited responsibility for the output of others within the work group.

The Certificate III in Active Volunteering requires completion of 10 units of competency as follows:

Six Core Units

CHC COM302D: Communicate appropriately with clients and colleagues
CHC CS400C: Work within a relevant legal and ethical framework
CHC ORG303C: Participate effectively in the work environment
CHC VOL201B: Be an effective volunteer
HLT HIR403C: Work effectively with culturally diverse clients and co-workers
HLT WHS200A: Participate in WHS processes

Four Elective Units

Volunteering Qld recommends that electives be chosen from the full list of units.

Alternatively, electives may through negotiation be selected from:

  • Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages.
  • Where appropriate, to address workplace requirements, up to 2 units of competency packaged at the level of this qualification or higher in other relevant Training Packages accredited courses where the details of those courses are available on the TGA or other public listing.

Entry Requirements

There are no formal academic requirements for potential candidates to enter this course. The course is applicable to individuals who are seeking to develop skills and knowledge or undertake professional development within their role as a volunteer.

Prior to the commencement of studies, candidates with disabilities should identify themselves to the trainer/assessor as they will in all likelihood be entitled to negotiate "reasonable adjustment" of the assessment process.

Completion Requirements

Candidates are required to demonstrate their competency by providing the necessary evidence by way of a mix of self-assessment checklists supported by Third Party references, written assessment, a portfolio of documents, practical activities and/or such other evidence as may be negotiated between the assessor and the candidate.

For the purpose of providing sufficient evidence of competency, candidates may be required to undertake volunteer work in a workplace engaging in not-for-profit or all-volunteer-group activities.

Fees

Details of fees are available upon request to the Training team via This e-mail address is being protected from spambots. You need JavaScript enabled to view it.  or use our training expression of interest form.

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Volunteering Qld

As the lead agency for volunteering in Queensland, we are working towards a world where everyone can make a difference. 

Subsidised enrolment - Certificate IV in Volunteer Program Coordination

Managing Volunteers in the 21st Century will support your work involving the recruitment + coordination of volunteers.

This is an opportunity for leaders of volunteers in community services and health sectors to complete the Certificate IV in Volunteer Program Coordination at a subsidised enrolment fee.