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Back Home Training Menu Nationally recognised qualifications Certificate IV in Volunteer Program Coordination

CHC42712: Certificate IV in Volunteer Program Coordination

This qualification addresses work involving the coordination of volunteers within a program or organisation. These workers may be employed in a range of industry sectors and in a complex, regularly changing context. The workers / coordinators / managers may be either paid staff or working in a voluntary capacity.

Undertaken with the Governance Skills Set, the Certificate IV in Volunteer Program Coordination is an appropriate qualification for members of boards (committee members), other governing bodies of non-profit organisations, and managers who require competencies to perform a range of governance tasks including management of human resources, finances and risk, and generally contributing to the effective governance of their organisation. 

The Certificate IV Volunteer Program Coordination requires completion of 10 units of competency as follows:

Six Core Units

BSB WOR402A: Promote team effectiveness
CHC COM403A: Use targeted communication skills to build relationships
CHC CS400C: Work within a relevant legal and ethical framework
CHC ORG525D: Recruit and coordinate volunteers
HLT WHS401A: Maintain workplace WHS processes
TAE DEL402A: Plan, organise and facilitate learning in the workplace

4 Electives to be selected from the following:

Project Management Stream

BSB MGT402A: Implement operational plan
BSB PMG510A: Manage projects
BSB RSK401A: Identify risk and apply risk management processes
BSB WOR401A: Establish effective workplace relationships
BSB WOR404B: Develop work priorities
HLT HIR403C: Work effectively with culturally diverse clients/co-workers
TAE DEL301A: Provide work skill instruction

OR

Governance Skill Stream

BSB RSK501B: Manage risk
CHC ADMIN604B: Manage finances, accounts, resources of an organisation
CHC MGT601A: Contribute to effective governance in the community sector
CHC ORG605B: Manage human resources in a community service organisation

Entry Requirements

It is recommended that candidates for this qualification have some recent experience either as a volunteer or in a role managing and/or supervising volunteers. It is preferred that candidates have post-secondary training experience or qualifications.

Prior to the commencement of studies, candidates with disabilities should identify themselves to the trainer/assessor as they will in all likelihood be entitled to negotiate "reasonable adjustment" of the assessment process.

Completion Requirements

Candidates are required to demonstrate their competency by providing the necessary evidence by way of a mix of self-assessment checklists supported by Third Party references, written assessment, a portfolio of documents, practical activities and/or such other evidence as may be negotiated between the assessor and the candidate.

Fees

Details of fees are available upon request to the Training team via This e-mail address is being protected from spambots. You need JavaScript enabled to view it.  or use our training expression of interest form.

"I was grateful to have the opportunity to have my 30+ years of skills and experience in volunteer management recognised and accredited by an organisation that already understands that volunteer managers are professionals who provide a pivotal and vital role within communities. With the ever changing legislation, goals and outcomes for volunteer managers, there is a need to be skilled and knowledgeable to recruit, retain and recognise the value that each volunteer brings."

Tanya Easterby, Volunteer Manager, Gympie Men's Shed

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Volunteering Qld

As the lead agency for volunteering in Queensland, we are working towards a world where everyone can make a difference. 

Subsidised enrolment - Certificate IV in Volunteer Program Coordination

Managing Volunteers in the 21st Century will support your work involving the recruitment + coordination of volunteers.

This is an opportunity for leaders of volunteers in community services and health sectors to complete the Certificate IV in Volunteer Program Coordination at a subsidised enrolment fee.