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Back Home Training Menu Nationally recognised qualifications Managing Volunteers in the 21st Century

Managing Volunteers in the 21st Century

Certificate IV in Volunteer Program Coordination

Is your organisation engaging volunteers or thinking of engaging volunteers? If so, this training will be of significant value to you and your organisation. 

Successful volunteer managers

  • Are aware of current and emerging models of volunteering.
  • Learn to understand and respond to the priorities of volunteers.
  • Adapt their practice to changing community perceptions, demographics, and expectations.
  • Take a leadership role in shaping how their organisation understands and works with its volunteers.
  • Support their volunteers in safe and meaningful practice.

Subsidised training opportunity 

Skills Queensland has partnered with the Health and Community Services Workforce Council and Volunteering Qld to provide subsidised enrolment fees; a subsidy of over $1000.

Enrolment fee is $722.

This qualification will support your work involving the recruitment and coordination of volunteers within a program or organisation in the community services or health sectors.

Training

  • 4 x 2-day workshops commencing March to June 2013 in Logan Central, commencing July to October 2013 in Cairns, Gold Coast, Rockhampton and Brisbane North and commencing August to November 2013 in Brisbane Central, covering:
      1. #1 Understanding Volunteering in the 21st Century; Recruit & co-ordinate your volunteers
      2. #2 Communicating with your volunteers
      3. #3 Training your volunteers
      4. #4 Risk management & WHS
  • Almost all assessment completed at workshops thus workshop attendance is important.
  • Supervision and support provided by your dedicated assessor by email / telephone / Skype.

Qualification structure

Following consultation with a range of stakeholders, 10 units of competency have been identified to best meet the current needs of organisations and individuals working with volunteers in not-for-profit activities. For the purpose of delivery, the units of competency are as follows:

                 Cluster          Units of Competency                       *                         
  1  

CHCORG525D
+
CHCCS400C

Recruit and coordinate volunteers

Work within a relevant legal and ethical framework

 

C

C

 
  2  

CHCCOM403A
+
BSBWOR402A
HLTHIR403C

Use targeted communication skills to build relationships

Promote team effectiveness
Work effectively with culturally diverse clients and co-workers

 

C

C
E

 
  3  

TAEDEL402A
+
TAEDEL301A
BSBWOR404B

Plan, organise and facilitate learning in the workplace

Provide work skill instruction
Develop work priorities

 

C

E
E

 
  4  

BSBRSK401A
+
HLTWHS401A

Identify risk and apply risk management processes

Maintain workplace WHS processes

 

E

C

 
“+” Delivery and assessment to be clustered; *C = Core competency; E = Elective competency
Volunteering Qld reserves the right to change the units or clustering of the units where deemed necessary.
     

Apply today

To access this subsidised training opportunity, complete the expression of interest form below. You may be either paid or voluntary staff. Indigenous Australians and people from culturally and linguistically diverse backgrounds are encouraged to apply.

For enquiries, please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it.

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Course commencing March to June 2013

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Courses commencing July to October 2013 (Dates and venues to be confirmed)

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Course commencing August to November 2013

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Volunteering Qld

As the lead agency for volunteering in Queensland, we are working towards a world where everyone can make a difference. 

Subsidised enrolment - Certificate IV in Volunteer Program Coordination

Managing Volunteers in the 21st Century will support your work involving the recruitment + coordination of volunteers.

This is an opportunity for leaders of volunteers in community services and health sectors to complete the Certificate IV in Volunteer Program Coordination at a subsidised enrolment fee.