Gailes Community House services the Gailes and Wacol regions and surrounding areas

About the Initiative

As part of the Queensland Government’s Covid-19 recovery plan, Volunteering Queensland is delivering the UNITE AND RECOVER: Neighbourhood and Care Army Connect Workers Initiative (NCAC), a statewide program in partnership with Care Army and the Queensland Government.

The Unite and Recover: Neighbourhood and Care Army Connect Workers Initiative has placed 15 dedicated Connect Workers in 15 neighbourhood and community centres across the state.

The Connect Workers are set to identify needs for volunteer support within local volunteer involving organisations (VIOs), connecting them with Care Army Volunteers. They will support the VIOs in building their capacity and capability utilising Care Army volunteers. These volunteers will assist in delivery of support services to vulnerable members of their community affected by the COVID-19 pandemic.

In facilitating this, The Initiative will:

  • increase accessibility of services for communities in high need.
  • effectively support VIOs with the recruitment, management, and retention of volunteers.
  • place Care Army volunteers with organisations requiring assistance to deliver essential services.
  • reduce social isolation experienced as a result of the COVID-19 pandemic.
  • present substantial volunteer opportunities across Queensland thus improving the volunteering rate.

Care Army Background

The Care Army was established in early 2020 as the Queensland Government’s response to the COVID-19 pandemic with the aim of supporting Queensland’s older and vulnerable citizens. Support was available to community members who found themselves isolated and in need of assistance during the COVID-19 pandemic lock downs. Over 29,000 individuals from across Queensland registered their interest to volunteer. Many volunteer involving organisations (VIOs) experienced a decline in volunteer numbers but an increase in demand for their services and expressed interest in engaging additional volunteers through the Care Army. This scenario highlighted the need to support organisations to effectively mobilise and manage additional volunteers, and to reduce barriers regarding engagement and retention of new volunteers. 

How to participate

  • If you are already registered as a Care Army Volunteer, we will contact you about Volunteering Opportunities as they arise in your region.
  • If you  are interested in participating and are not yet a Care Army Volunteer, please register your interest.   
  • If you are an organisation within one of the listed regions and would like to request volunteers, please complete the registration form or contact your Connect Worker directly.   

Gailes Community House 

Gailes Community House is a not for profit community organisation. Established from the vision of community members, Gailes Residents Committee was developed in 1995. This committed group of residents came together with the aim to provide community events and activities to assist the community to band together, get to know their neighbours and encourage social connection, developing a positive and well connected suburb of Gailes. Through many acts of lobbying and ongoing commitment from local residents,  Gailes Community House governed by Gailes Residents Committee Inc. opened its doors to the community in 2002. From this day onwards, Gailes Community House has been providing services to the people of Gailes and the surrounding area.

The Gailes Community House provides a number of programs and activities that encourage community members to participate in socially inclusive programs that meets their needs and interest. Gailes Community House runs a number of programs for both adults, children and families, as well as a low cost food program. The friendly nature from participants, staff and volunteers is felt throughout the community centre and continues to have a positive impact on the community as a whole. Gailes Community House has developed into, and will continue to be, a community asset, established and run by the local community, for the local community.


Daisy Mutemi
Neighbourhood and Care Army Connect Worker
Gailes Community House
30 Karina St, Gailes
(07) 3879 3004

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