The New Farm Neighbourhood Centre (Communify) services the New Farm and Brisbane City areas

About the Initiative

As part of the Queensland Government’s Covid-19 recovery plan, Volunteering Queensland is delivering the UNITE AND RECOVER: Neighbourhood and Care Army Connect Workers Initiative (NCAC), a statewide program in partnership with Care Army and the Queensland Government.

The Unite and Recover: Neighbourhood and Care Army Connect Workers Initiative has placed 15 dedicated Connect Workers in 15 neighbourhood and community centres across the state.

The Connect Workers are set to identify needs for volunteer support within local volunteer involving organisations (VIOs), connecting them with Care Army Volunteers. They will support the VIOs in building their capacity and capability utilising Care Army volunteers. These volunteers will assist in delivery of support services to vulnerable members of their community affected by the COVID-19 pandemic.

In facilitating this, The Initiative will:

  • increase accessibility of services for communities in high need.
  • effectively support VIOs with the recruitment, management, and retention of volunteers.
  • place Care Army volunteers with organisations requiring assistance to deliver essential services.
  • reduce social isolation experienced as a result of the COVID-19 pandemic.
  • present substantial volunteer opportunities across Queensland thus improving the volunteering rate.

Care Army Background

The Care Army was established early 2020 as the Queensland Government’s response to the COVID-19 pandemic with the aim of supporting Queensland’s older and vulnerable citizens. Support was available to community members who found themselves isolated and in need of assistance during the COVID-19 pandemic lock downs. Over 29,000 individuals from across Queensland registered their interest to volunteer.

Many volunteer involving organisations (VIOs) experienced a decline in volunteer numbers but an increase in demand for their services and expressed interest in engaging additional volunteers through the Care Army. This scenario highlighted the need to support organisations to effectively mobilise and manage additional volunteers, and to reduce barriers regarding engagement and retention of new volunteers. 

How to participate

  • If you are already registered as a Care Army Volunteer, we will contact you about Volunteering Opportunities as they arise in your region.
  • If you  are interested in participating and are not yet a Care Army Volunteer, please register your interest.   
  • If you are an organisation within one of the listed regions and would like to request volunteers, please complete the registration form or contact your Connect Worker directly.   

New Farm Neighbourhood Centre (Communify)

Since Communify opened their doors in 1986, the New Farm Neighbourhood Centre has connected and supported the local community in New Farm. In 2014 the New Farm Neighbourhood Centre joined the Communify family. This merger has brought the suite of Communify services to the New Farm community.

We offer free help with the challenges that life can bring and provide a wide range of social activities and events. You’re welcome to use our kitchen, laundry, showers and computers  or just to drop by for a chat. Everyone is welcome at the neighbourhood centre. The Centre is a shared space and everyone is required follow our visitor guidelines and be respectful to each other to create a safe and inclusive place for everyone who visits.


Karen Marks
Neighbourhood and Care Army Connect Worker
New Farm Neighbourhood Centre (Communify)
967 Brunswick St, New Farm, Qld, 4005
(07) 3510 2747 / 0420 698 783 

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