Active Volunteering - Certificate I, II and III

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Volunteering Queensland (RTO #6020) offers the following nationally recognised Vocational Education and Training (VET) qualifications:

CHC14015 Certificate I in Active Volunteering
CHC24105 Certificate II in Active Volunteering
CHC34015 Certificate III in Active Volunteering

Volunteering Queensland identifies the relevance of these qualifications, particularly for school students, as they allow students to develop an understanding of the concepts of service, volunteering and community work – through engagement with the community, both within and external to their school.

Students develop a range of skills through the Active Volunteering courses which include:

Building work and real-world skills, experience and confidence that is required in today’s workplaces.
Adding value to their school studies and developing employability skills.
Learning to transition from school to life in employment and further study.
Developing workplace networks.

The three qualifications have a number of common core units of competency (as outlined below); however, each qualification has differing elective options which can be tailored to suit students’ needs:

Be an effective volunteer
Work with diverse people
Participate in workplace health and safety

If students are choosing the ATAR Pathway, we recommend the Certificate III in Active Volunteering.

Please access the Course Outlines below to view the specific details of each qualification:

Download CHC14015 Certificate I in Active Volunteering course outline

Download CHC24015 Certificate II in Active Volunteering course outline

Download CHC34015 Certificate III in Active Volunteering course outline

Non-Accredited Course

Volunteering Queensland offers a non-accredited course to students who are seeking an understanding of volunteering in a less formal setting than completion of an accredited qualification.

Students complete a variety of activities that include a strong focus on volunteering – allowing them to experience of sense of belonging in their local communities.

Students receive a Certificate of Participation for undertaking any of the topics within the course.

Please access the Course Outline below to view more detail about this Course:

Download Active Volunteering Non-Accredited Course Outline

Why partner with Volunteering Queensland?

As the state peak body we have a long history of leading volunteering in Queensland

We can connect you with our volunteer sector network

We are an established Registered Training Organisation

Our long-standing reputation for education excellence

As a Registered Training Organisation (RTO #6020) we have provided thousands of quality accredited courses and non-accredited workshops for volunteers, managers of volunteers, committee members, volunteer organisations, governments of all levels, corporates, and educational institutions.

Our experienced team prides ourselves in providing you with dedicated, personalised and meaningful contact to help you successfully deliver the Active Volunteering qualification in your school. Our resources and professional development opportunities support you with the most up-to-date, practical and theoretical industry perspective. We can also guide you through the Recognition of Prior Learning (RPL) process to simplify and fast track your ability to deliver.

Our role as the state peak body for volunteering

We work with the volunteering industry day in, day out, supporting many of the 9,560 Queensland charities that engage volunteers and the 714,138 Queenslanders who volunteer. We use our expertise to empower volunteer organisations to manage the effective volunteer workforce they need to advance their mission, to inspire more Queenslanders to volunteer, and to increase the impact of the sector.

We have built our reputation as a not-for-profit that works in collaboration with the volunteering industry and we regularly partner with all levels of government. A handful of the innovative and impactful programs we have worked on include:

Care Army
Emergency Volunteering CREW
Ready Reading
Homeless Connect
High-profile events: Commonwealth Games Legacy Program, and volunteer management for Curiocity (2019), G20 Brisbane Summit (2014), 23rd IAVE World Volunteer Conference (2014), CHOGM (2001-2002), and the Goodwill Games (2001).

Our strategic direction is set by our experienced board of directors who have the heart and drive to advance volunteering for Queensland’s economic, social, cultural and environmental well-being. We are fortunate to have as our patron His Excellency, Paul de Jersey AC, Governor of Queensland.

Volunteering Queensland operates state-wide and we have a head office located in Brisbane. We collaborate with a network of Volunteer Resource Centres and Hubs across Queensland.

Our powerful membership benefits

Active Volunteering in action

Active Volunteering was first piloted by Volunteering Queensland in 2009 to resounding positive feedback. It has had a significant impact on students, schools, and communities:

have participated from metropolitan, regional, and remote areas

have received a qualification

are approved to help your school place students into diverse and rewarding volunteering opportunities

Students are set up for their future. Students become tomorrow’s leaders and lifelong volunteers

Active Volunteering students support the community in many ways – they help at neighbourhood centres, aged care homes, community gardens, op shops, school canteens, and sporting competitions. Students cook for those in need, provide IT audits and administration, create awareness campaigns, raise much-needed funds, assist younger grades with learning, and many more good causes.

Active Volunteering students learn through supportive yet challenging industry experience and classroom theory. They build transferable skills that are valued and sought after by employers, increase certainty about the direction of their career, and become more socially concerned with a greater understanding of the issues that face their community.

It is heartwarming to see Active Volunteering students go on to make a real difference in the world by starting their own businesses, volunteering overseas, undertaking further studies in areas such as justice, community services, animal welfare, disability care, environmental science, child care, health and medicine, or gaining apprenticeships and meaningful employment. We find all students are driven to continue to help others.

Good news stories

Active Volunteering is coming to Bundaberg

We are excited to deliver a community resilience program with Bundaberg Regional Council, Gin Gin State High School, Bundaberg North State High School, Bundaberg State High School, and Rotary International.

Tannum Sands High School

Tannum Sands High School students are volunteering with RACQ Capricorn Helicopter Rescue. They are helping at events, collecting donation boxes, creating social media content, and sharing creative advertising ideas.

Student of the Term

Meet Candice, Student of the Term 1 and 2 combined, who was one of the first to return to her volunteering role at RSPCA Dakabin after the COVID-19 isolation period. A role model for her peers, Candice also volunteered with Australia Zoo.

Get started with Active Volunteering

To discuss your interest, please contact our Training Partnerships Coordinator, Jackie Choquenot, on 07 3002 7618 or This email address is being protected from spambots. You need JavaScript enabled to view it..
Jackie will make a time to discuss your students’ needs in detail (over teleconference at this time).
During this meeting, all aspects of the Active Volunteering program will be covered including your school’s requirements, most relevant qualifications, electives, and prices. Teacher/ trainer requirements will be clearly outlined.