Professional development

 

For nonprofit workers, managers, committees, volunteer managers, volunteers & local government

Typography

Workshop options

National Standards for Volunteer Involvement

Not sure where to start with improving your volunteer program? Are you starting a volunteer program and need some guidance on what to do?

The National Standards for Volunteer Involvement provide a sound roadmap to assist you in improving the performance of your volunteer-involving organisation.

This workshop will cover:

  • An overview of the 8 National Standards for Volunteer Involvement
  • Explore the benefits and barriers to implementing the Standards
  • Gap analysis against your organisation's current practice
  • Discussions and case studies to gain a broader idea on the Standards implementation
  • Practical strategies for the successful implementation of the Standards.

Participants will be provided with an invaluable tool to facilitate a self-audit and a hard copy and electronic copy of the Implementing the National Standards Guide and Workbook upon completion.

Workshop size: 12 – 24 people only

Timeframes: This is a 4 hour workshop inclusive of a break

Cost:

  • For members - $110 (inc. GST)
  • For non-members - $145 (inc. GST)

View and register for upcoming training workshops


National Standards In-service: If after attending the National Standards for Volunteer Involvement workshop, you would like more support in developing a plan for implementation, Volunteering Queensland can conduct an in-house workshop with your staff and volunteer manager to examine and discuss the way ahead for your organisation. Contact our Sector Development team to discuss a proposal that meets your needs - (07) 3002 7600 or This email address is being protected from spambots. You need JavaScript enabled to view it..


 

Introduction to Recruitment and Retention of Volunteers

This workshop is an introduction to good practice in recruiting, inducting, supporting and developing volunteers within your organisation.

It will give an overview of some key areas for volunteer-involving organisations to consider when building their volunteer team.

This workshop will cover:

  • Current trends in volunteering
  • Getting a good fit for your organisation and the volunteer
  • Recruitment and induction
  • Retention and recognition practices
  • Legal context and considerations
  • Explore case studies to assist in understanding the responsibilities around recruiting and maintaining a volunteer workforce.

The workshop will include handouts.

Timeframes: This is a 3 hour workshop inclusive of a break

Cost:

  • For members - $55 (inc. GST)
  • For non-members - $77 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

Supervising Volunteers

This workshop is an introduction to some of the key principles to assist you in developing a stronger volunteer team.

Whilst giving an overview of some key areas, you will gain knowledge from the latest research and the group. This will assist you in aiming for best practice in volunteer supervision.

This workshop will cover:

  • Recognising and retaining volunteers
  • Communication in a team
  • Dealing with conflict

This will be an interactive group work focused workshop.

Timeframes: This is a 7 hour workshop inclusive of breaks and lunch

Cost:

  • For members - $132 (inc. GST)
  • For non-members - $154 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

Strategic Planning for Volunteer Involving Organisations

This workshop firstly focuses on ways to look at your organisation and the environment it operates in, trends and opportunities.

It will provide tools to identify realistic goals for the future and how to make a plan to achieve them. With practical tools and templates, case studies and discussion, this workshop will enable you to learn from others in the class. You will go away with useful ideas to implement a strategic planning process in your organisation.

The workshop will include handouts.

Timeframes: This is a 3 hour workshop inclusive of a break

Cost:

  • For members - $55 (inc. GST)
  • For non-members - $77 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

Introduction to Event Management

This practical workshop covers the necessary elements for a successful event from planning to debriefing.

Based on project planning principles this workshop looks at the requirements of running an event including event planning, legal responsibilities, finances, sponsorship, promotion and publicity, engaging volunteers, event delivery and post event wrap ups.

The workshop will include handouts.

Timeframes: This is a 3 hour workshop inclusive of a break

Cost:

  • For members - $55 (inc. GST)
  • For non-members - $77 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

Introduction to Governance in Not-for-Profit

An introduction to some key principles of good governance within a not-for-profit organisation.

This session will have participants learning from each other through activities and discussion of key principles such as board structure, planning, legal and ethical compliance, stakeholder engagement, operational management and people management to name a few.

This session is an overview of each of the areas with handouts and information to enable participants to implement improvements and changes to their practices.

Timeframes: This is a 3 hour workshop inclusive of a break

Cost:

  • For members - $55 (inc. GST)
  • For non-members - $77 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

Risk Management in Events and Projects

This workshop is focused specifically at the risks associated with conducting events, whether they are small internal activities, or large community based events.

The workshop will address the areas of legal compliance and responsibilities and risk management processes from identification, management, monitoring and reviewing.

The workshop will include handouts.

Timeframes: This is a 3 hour workshop inclusive of a break

Cost:

  • For members - $55 (inc. GST)
  • For non-members - $77 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

Diversity in Volunteering

This workshop will explore some of the myths and realities of working with volunteers from varying ages, ethnicity, gender and religions.

Explore how to create and promote a rich diversity within your volunteers and the positive impacts these can make to your organisation.

The workshop will include handouts.

Timeframes: This is a 3 hour workshop inclusive of a break

Cost:

  • For members - $55 (inc. GST)
  • For non-members - $77 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

National Standards for Volunteer Involvement

This workshop will assist you in benchmarking your organisation against the industry’s best practice as outlined in the National Standards for Volunteer Involvement.

These Standards were developed in 2015 by Volunteering Australia with thorough consultation with the sector. The result is a user friendly guide of best practice for volunteer management that is adaptable to the diversity of organisations, large and small that it relates to.

It will provide you with an overview of the Standards, along with resources and reading to educate yourself further. During the workshop you will receive some practical advice on implementing the Standards in your workplace, while you discussing ideas and concerns. Ultimately you will end up with the start of an Action Plan to and understanding of what the next steps are for your organisation towards implementing the National Standards for Volunteer Involvement.

This workshop is ideal for anyone with governance or management responsibility, or volunteer managers or coordinators. By looking at best practice and identifying how your organisation is and can improve, you will work towards improving your organisational outcomes and protect the asset that is your volunteers.

Timeframes: This is a 4.5 hour workshop inclusive of refreshments and lunch

Cost:

  • For members - $110 (inc. GST)
  • For non-members - $145 (inc. GST)

View and register for upcoming training workshops


National Standards In-service: If after attending the National Standards for Volunteer Involvement workshop, you would like more support in developing a plan for implementation, Volunteering Queensland can conduct an in-house workshop with your staff and volunteer coordinate to examine and discuss the way ahead for implementation for your organisation.

Contact our Sector Development team to discuss a proposal that meets your needs.


 

Welcome volunteers

Setting up best practice in recruitment and retention for your volunteers.

This workshop takes an action plan approach to improving your organisations processes around the recruitment,
induction, and development of volunteers.

Reviewing the relevant National Standards of Volunteer Involvement, legal consideration, current trends in volunteering and recruitment practices will firstly lay the foundations for the workshop. You will have the chance to reflect on your organisations practices through exploring case studies and discussions within the group on recruitment practices and recognition strategies. By considering these you will find ways to improve your organisations performance and ensure you are getting a good fit for your organisation and the volunteer.

Participants will be able to take away the start of an action plan that will be a road map towards best practice in recruiting volunteers.

Timeframes: This is a 6.5 hour workshop inclusive of refreshments and lunch

Cost:

  • For members - $132 (inc. GST)
  • For non-members - $154 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

The Volunteering Journey with Your Not-for-profit

In this workshop we take time to consider some key milestones for organisations when obtaining new volunteers.

As a not-for-profit, presence in the community is sometimes the first impression a volunteer has of you. What is the journey for a volunteer with your organisation from initial contact through to being an irreplaceable resource to your organisation? We look at the first impressions, the recruitment and the management of the team and working with behaviours both good and not so good.

Timeframes: This is a 7 hour workshop inclusive of breaks and lunch

Cost:

  • For members - $132 (inc. GST)
  • For non-members - $154 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

Administration and Management of Volunteer Programs

This workshop looks at all the organisational requirements for including volunteers.

Have you considered what has to be in place within your organisational plans and policies and other legal requirements as well as internal procedures and behaviours? Setting these governance requirements up well will ensure a successful volunteer program for your organisation and the volunteer.

It will cover organisational support for volunteer programs, governance, policies, procedures and their place within the framework of National Standards.

This workshop will be useful for organisation managers and volunteer coordinators.

Timeframes: This is a 4.5 hour workshop inclusive of refreshments and lunch

Cost:

  • For members - $110 (inc. GST)
  • For non-members - $145 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

Introduction to Recruitment and Retention of Volunteers

This workshop is an introduction to good practice in recruiting, inducting, supporting and developing volunteers within your organisation.

It will give an overview of some key areas for volunteer organisations to consider when building their volunteer team.
This workshop will cover:

  • Current trends in volunteering
  • Getting a good fit for your organisation and the volunteer
  • Recruitment and induction
  • Retention and recognition practices
  • Legal context and considerations
  • Explore case studies to assist in understanding the responsibilities around recruiting and maintaining a volunteer workforce.

The workshop will include handouts.

Timeframes: This is a 3 hour workshop inclusive of refreshments on arrival

Cost:

  • For members - $55 (inc. GST)
  • For non-members - $77 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

Supervising Volunteers

This workshop is an introduction to some of the key principles to assist you in developing a stronger volunteer team.

Whilst giving an overview of some key areas, you will gain knowledge from the latest research and the group that will assist you in aiming for best practice in volunteer supervision.

Timeframes: This is a 7 hour workshop inclusive of breaks and lunch

Cost:

  • For members - $132 (inc. GST)
  • For non-members - $154 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

How to Enjoy Being on A Committee

Be confident in the role you are doing. Understand the legal and ethical requirements.

Then all you have to offer is your skills and positive ideas. In this information packed session you will be guided
through:

  • Structures of a committee or board
  • Roles people undertake
  • Legal and ethical compliance
  • Strategic planning
  • Meeting etiquette

This session is an overview of each of the areas with handouts and information to enable participants to implement improvements and changes to their practices.

Timeframes: This is a 4.5 hour workshop inclusive of refreshments and lunch

Cost:

  • For members - $110 (inc. GST)
  • For non-members - $145 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

Strategic Planning for Volunteer-Involving Organisations

This workshop firstly focuses on ways to look at your organisation and the environment it operates in, trends and opportunities.

It will provide tools to identify realistic goals for the future and how to make a plan to achieve them. With practical tools and templates, case studies and discussion, this workshop will enable you to learn from others in the class. You will go away with useful ideas to implement a strategic planning process in your organisation. The workshop will include workbooks and resources and changes to their practices.

Timeframes: This is a 3 hour workshop inclusive of refreshments on arrival

Cost:

  • For members - $55 (inc. GST)
  • For non-members - $77 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

Governance

An introduction to some key principles of good governance within a not-for-profit organisation.

This session will have participants learning from each other through activities and discussion of key principles such as board structure, planning, legal and ethical compliance, stakeholder engagement, operational management and people management to name a few. This session is an overview of each of the areas with handouts and information to enable participants to implement improvements and changes to their practices.

Timeframes: This is a 3 hour workshop inclusive of refreshments on arrival

Cost:

  • For members - $55 (inc. GST)
  • For non-members - $77 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

Your Volunteers are Your Brand

This workshop will explore why and how people are relevant to your organisation's brand.

Taking an experiential approach to identify and embed your brand so that you can make your brand a living and breathing identity. We will explore strategies you can undertake to create brand ambassadors out of your volunteers. Blending the knowledge of marketing with what we know of volunteer engagement, this exciting workshop will help to give you tools to start a conversation about brand and people management within your organisation.

Timeframes: This is a 3 hour workshop inclusive of refreshments on arrival

Cost:

  • For members - $55 (inc. GST)
  • For non-members - $77 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

Humility Approach to Welcoming Volunteers

With the diversity of our populations organisations have an ability to attract volunteers from a broad range of backgrounds and community sectors.

With this in mind, this workshop looks at cultural humility as a way of being inclusive in practices and mindset. This approach enables volunteers to be welcomed and become strong members of your team.

This workshop will be useful for volunteer coordinators, volunteers and organisational management.

Timeframes: This is a 3 hour workshop inclusive of refreshments on arrival

Cost:

  • For members - $55 (inc. GST)
  • For non-members - $77 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

Building Your Dream Team

Have you wondered how best to recruit your dream team?

What can you do to ensure you are selecting volunteers that will grow with your organisation and become integral to the success of your projects and programs?

This workshop looks at how to define what you need and strategies to attract them. Once you have selected them, how do you work with them and involve them in your organisation giving the rewarding experience and learning from their knowledge, skills and abilities.

Timeframes: This is a 3 hour workshop inclusive of refreshments on arrival

Cost:

  • For members - $55 (inc. GST)
  • For non-members - $77 (inc. GST)

View and register for upcoming training workshops

Please contact us for organisation or group pricing.

 

 


Upcoming training

For upcoming training workshops and networking events that will advance your volunteer program please view our events calendar. Subscribe to our newsletter for regular updates.


Stay tuned for new workshops on:

  • Presentation Skills
  • Dealing with Conflict
  • Volunteer Management Essentials
  • 21st Century Volunteers – Diversity and how to embrace it in volunteer programs

Contact our team

Customised training can be developed for your organisation, workshop or conference. Please contact our Sector Development team to discuss on (07) 3002 7600 or This email address is being protected from spambots. You need JavaScript enabled to view it..

 

Photo: Brisbane Volunteer Managers Network Meeting