Care Army

Help older and vulnerable people affected by the COVID-19 outbreak


Information for Volunteers

On 1 April 2021, Queensland Government invited Queenslanders to join the Care Army to assist organisations throughout the state to provide a range of services for people who may not have friends, family or neighbours and required support during the COVID-19 pandemic.

Thank you to all of the Care Army volunteers who registered and those that have assisted more than 70 organisations across the state. We are working with the Queensland Government to identify other opportunities for the Care Army to support those in need. 

Join the Care Army



Information for Community Organisations

Is your organisation involved in COVID-19 response and in need of extra assistance from emergency volunteers?

Emergency Volunteering CREW can help you to access volunteer support through the Queensland's Government Care Army initiative.

The Care Army is made up of everyday Queenslanders who want to help older and vulnerable people living in the community who may not have a wide circle of friends, family or neighbours who are able to support them during the COVID-19 outbreak. The primary focus of the Care Army is social connection and essential services such as the delivery of groceries and medicines for Queensland’s seniors.

Queensland’s community organisations are encouraged to think about how they could use volunteers to assist with meeting the needs of older and vulnerable people in their communities. This could be achieved through phone calls or video chats to check on the wellbeing of older and vulnerable Queenslanders and help reduce the impacts of social isolation. It could also involve the non-contact delivery of food, medication and essential items, driving people to appointments, mowing lawns, or similar chores.

Care Army volunteers can help in front-line service delivery roles where they support older and vulnerable people who are impacted by COVID-19. Care Army volunteers can also assist the operations of your organisation while your current volunteers focus on delivery of essential services to people in need at this challenging time. Talented Care Army volunteers may be able to assist you to maintain existing operations and begin putting plans in place for a post-COVID-19 environment.

The safety and health of Care Army volunteers and the safety, health and privacy of those they assist is of primary importance. Community organisations are asked to ensure all necessary screenings, briefings and PPE are in place.

There is no cost to access Care Army volunteers.

If your organisation needs volunteers or want to find out more about how Care Army volunteers can work in your community, Please complete our Care Army Contact Form.

Care Army Contact Form

Emergency Volunteering
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(07) 3002 7600


The Care Army is an initiative of the Queensland Government

For more information and support